Data Protection

Personal Information Collection Statement

This Personal Data Collection Statement ("PICS") is intended to inform you in accordance with the Personal Data Protection (Privacy) Regulation:

  1. for what purposes your personal information we collect will be used after collection in connection with your use of this website ("Website") or your purchase of products sold through this Website ("Products");
  1. with whom your personal data may be shared; and
  1. To whom you can address requests for data inspection or correction.

We may revise these PICS by making changes on this page. You should check this page from time to time to take note of any changes we make.

1. Data User

1.1 ("we", "us", "our") is the data user.

2. Affected Persons

This PICS applies to personal data of ("you" or "your"):

(a) visitors: individuals who visit our website;

(b) Users: Individuals who purchase, request or receive Products;

(c) Contacts: individuals who contact us through our website, email or other means.

3. What we collect

3.1 We may collect, store, process, transfer and use the following types of personal data:

(a) from visitors: IP address or other unique device identifiers;*

(b) by users:

  1. User name;
  2. account password;

iii. full name; *

  1. Email Address; *
  2. Billing address; *
  3. Delivery address;*

vii. Payment Information; *

viii. phone number;

(c) from contacts:

  1. full name; *
  2. Email Address; *

iii. any other personal data that you provide to us.

* denotes mandatory personal data

3.2 If you do not provide us with mandatory personal data, we may not be able to provide you with access to our website, deliver our products to you or respond to your communications with us.

4. Purpose and Use

4.1 We are entitled to collect, store, process, transfer and use your personal data for the following purposes:

(a) to provide our products to you, such as e.g.:

  1. to administer and fulfill your orders;
  2. if you decide to register an account on our website, to create and update your account registered with us; and

iii. to process and facilitate the billing and payment of your orders;

(b) to monitor and analyze the use of our website and to compile aggregate statistics on such use;

(c) to personalize your experience on our website, including identifying your preferences and behavior in order to better meet your individual needs;

(d) to improve our website and our products based on information and feedback we receive from you and based on our analysis of usage of our website and purchase of products;

(e) for research and development and by using your personal data for testing, research, analysis and to support product development (including machine learning);

(f) for customer service and to help us respond more effectively to your service requests, receive feedback, and support requests;

(g) for non-marketing communications related to your orders, such as B. Order Confirmations and Shipping Notices;

(h) for technical purposes and for project management needs;

(i) to maintain the security and integrity of personal information collected through our website;

(j) to prevent fraud;

(k) for legal process or as required by regulatory authorities, government agencies and official requests;

(l) for direct marketing, but only where we obtain your consent (see paragraph 11 below); and

(m) for other purposes directly related to the above.

4.2 The personal information we collect may not be used for any other purpose unless:

(a) you have given your express consent to its use for the relevant other purpose;

(b) the purpose is directly related to the purpose for which the personal data was collected; or

(c) we may use the Personal Information for any other purpose that arises under an exemption or otherwise in accordance with applicable laws and regulations.

5. Transferee

5.1 We may disclose your personal information to:

(a) our employees and officers;

(b) our subsidiaries and their employees and officers;

(c) Shopify Inc. and its subsidiaries and parents, an IT service provider engaged by us, who administers and maintains the website and processes your orders placed through the website;

(d) Paypal Holdings Inc. and its affiliates and other payment processors or intermediaries (“Payment Processors”) that we may engage to process payment transactions for us in relation to our Products or in the course of our business;

(e) suppliers of our products ("Suppliers") to enable our products to be shipped to you;

(f) other service providers and data processors commissioned by us, such as:

  1. administration service providers;
  2. IT services and software suppliers;

iii. data analysis providers;

  1. service providers for data entry and processing;
  2. cloud service provider; and
  3. credit bureaus.

(g) our insurers and bankers;

(h) our professional legal, financial and accounting advisers;

(i) other company, entity or person as required by any applicable law, regulation, legal process or governmental request, or where disclosure is appropriate based on security concerns. This includes sharing your personal information with other companies, organizations or individuals for fraud protection and fraud prevention purposes; and

(j) any other company, entity or person in connection with negotiations regarding a merger, sale of company assets, consolidation or reorganization, financing or acquisition of all or a portion of our business by or into such other company.

5.2 If you make payments to us through payment processors, you are contracting directly with the payment processor and are subject to their terms of service and privacy policy. You should review the payment processor's privacy policy and, if applicable and at your discretion, give your consent to those policies, which are not governed by these PICS or our Privacy Policy.

5.3 If we share your personal information with anyone else, we will ensure the confidentiality of your personal information by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal information.

5.4 We may disclose your personal information to anyone other than those described in paragraph 5.1 above where we give you prior notice and have your consent.

6. Cookies

6.1 Our Cookies Policy forms part of this Privacy Policy, through which you can access and use our website.

6.1 A cookie is a small data file that a website can send to your computer or device when you visit our website.

6.2 Cookies are used to make websites work better and more efficiently, usually by enabling them to recognize you and remember important information that makes your use of a website more convenient (e.g. by remembering your user preferences) .

6.3 We use cookies to:

(a) store technical data to ensure that our website loads and is displayed correctly and efficiently when you visit our website;

(b) to remember choices you make or information you provide (e.g. your username, language or the region you are in) in order to preserve your preferences for your future visits to our website stay and you will not have to re-authenticate on your future visits;

(c) analyze how you navigate our website to help us improve design; and

(d) to track your behavior and preferences so that we can assess what type of information and products you may be interested in receiving from us.

6.4 We use:

(a) session cookies, which are unique to each visit to our website; and

(b) persistent cookies, which are not deleted when you close your browser window and are activated each time you visit our website.

6.5 The cookies we use are either:

(a) necessary cookies, which are essential for our website to help you move from page to page and use the features of our website;

(b) functionality cookies, which enable our website to remember choices you make and provide more personal features; or

(c) performance cookies, which collect information about your use of our website and help us to improve the way the website works.

6.6 We use a limited number of third-party cookies; these can be found in our cookie policy.

6.7 By continuing to use our website without informing us of your objection to the use of cookies or withdrawing your consent, you consent to our use of cookies.

6.8 You can refuse the use of cookies or withdraw your consent at any time by making the appropriate settings on your browser. These settings can usually be found in your internet browser's "Options" or "Preferences" menu, or by clicking on "Help" in your browser's menu. Removing cookies may affect your use and experience of our website.

6.9 We only store cookies for the duration necessary for the function for which they are used. This function varies depending on the cookie.

7. Retention

7.1 We will keep your personal data for as long as is necessary to fulfill the purposes for which it was collected. We may also keep your personal data for a longer period if this is necessary to fulfill our contractual or legal obligations.

7.2 Personal data that you have provided to us will be destroyed after this retention period has expired.

9. Access and Correction

9.1 You have the right under the PDPO to:

(a) request a copy of your personal data held by us, unless we are exempted from complying with a data access request; and

(b) request that we make any necessary corrections to personal data that you believe is inaccurate after we have fulfilled a data access request from you. We may deny a request for data correction if we believe the personal data is accurate, an opinion, or the proposed correction is inaccurate.

9.2 If you wish to access or correct your personal data, please contact us.

9.3 We reserve the right to charge a reasonable fee for processing a request for access to or correction of personal data.

10. Direct Marketing

10.1 We may use your collected personal information to market our products directly to you.

10.2 The types of personal data we use for direct marketing purposes are:

□ your full name;

□ your email address;

□ I do not object to the use of these types of personal information for direct marketing.

□ I object to the use of the types of personal information listed in the checked boxes for direct marketing services (but not the other types).

10.3 The direct marketing activities that we intend to carry out using your personal data are:

□ Information and promotional material about: our products, similar products you have previously purchased, discounts and other promotions, and information about us which we think you may find useful;

□ updates related to our website or products; and

□ festive greetings.

□ I do not object to receiving these types of direct marketing activities.

□ I opt out of receiving the types of direct marketing activities in the boxes checked (but not the other types).

10.4 Unless you expressly provide your consent, we may not use the types of personal data for the direct marketing activities described in this paragraph 11.

10.5 Where we obtain your consent for direct marketing, we may disclose your personal data to the persons referred to in paragraph 5.1 above for direct marketing purposes.

10.6 You can ask us to stop using your personal data for direct marketing purposes at any time by emailing us or by replying to any direct marketing communication from us with the heading "unsubscribe".